Warranty
SLS3 offers top quality but also grants a 90-day warranty as of the date of purchase for faulty workmanship and material. To enjoy the form and function of your SLS3 garments for as long as possible, please observe the care instructions given for each garment. Our products contain Lycra®. This delicate fiber will get destroyed when exposed repeatedly to bleach, heat, chlorine and rough surfaces. Please do not wear our products in chlorinated pools, wash hot or put in the dryer. This will shorten the lifespan of your garment, and our warranty does not cover this.
Should your SLS3 garment, despite our high quality concept, not live up to your expectations, please contact us directly at contact@slstri.com.
We would also be happy to hear how you like our products. Please send us your wishes, ideas, and suggestions. |
Privacy Policy
This is the web site of slstri.com
Email Privacy Policy
We have created this email privacy policy to demonstrate our firm commitment to your privacy and the protection of your information.
Why did you receive an email from us?
If you received a mailing from us, (a) your email address is either listed with us as someone who has expressly shared this address for the purpose of receiving information in the future ("opt-in"), or (b) you have registered or purchased or otherwise have an existing relationship with us. We respect your time and attention by controlling the frequency of our mailings.
How we protect your privacy
We use security measures to protect against the loss, misuse and alteration of data used by our system.
Sharing and Usage
We will never share, sell, or rent individual personal information with anyone without your advance permission or unless ordered by a court of law. Information submitted to us is only available to employees managing this information for purposes of contacting you or sending you emails based on your request for information and to contracted service providers for purposes of providing services relating to our communications with you.
How can you stop receiving email from us?
Each email sent contains an easy, automated way for you to cease receiving email from us, or to change your expressed interests. If you wish to do this, simply follow the instructions at the end of any email.
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Shipping
We offer many different kinds of shipping options by both USPS and UPS. Upon checkout, you will see a list of all shipping options available through our system.
USPS
We like USPS shipping options as USPS is quick, cost-effective and reliable.
You can choose between First Class/Parcel Post, Priority Mail and Express Mail, both domestic and internationally. The rates provided to you are being calculated by weight/item plus insurance plus a nominal handling charge, and are updated according to rate increases of the Postal Service.
USPS provides some tracking but not as elaborate as UPS. There is no tracking for international shipments with USPS.
UPS
You can choose between UPS Ground, 3-day-select, 2-day and next day shipping, both domestic and internationally. The rates provided are being quoted to you directly by UPS! Yes, they are really THAT expensive, we do not make those rates. UPS charges both residential and fuel surcharges.
UPS provides very elaborate tracking. Please keep in mind that UPS Ground is most likely twice as slow as USPS First Class but three times as costly. UPS does not ship to P.O. Boxes.
Please choose what you think best fits your needs.
International shipments are subject to import regulations of the country they are being shipped to, and customers are responsible for all costs incurred such as duty and tax.
Processing Time
Orders we receive on a business day before noon will generally be processed that same day. Orders received after noon or on weekends or holidays will be processed on the next possible business day.
All orders will be processed in the order they are received. During high volume shipping times, there could be a short delay in processing your order. We will always do our best to ship your item(s) as quickly as humanly possible. |
Returns
We're sorry if you have to return something to us.
You may return any regular priced item you have purchased directly from us for refund or replacement (new, tagged and bagged) within 30 days of the shipment date. Shipping and handling charges are non-refundable, and you are responsible for the shipping costs back to us.
All returns must be accompanied by the packing slip.
When you return an item, please send it to the address on the packing slip/invoice, and most importantly, please indicate the reason for the return. You may want to insure your return; we cannot be responsible for lost or misdirected returns. If you paid for your order by paypal or credit card, a credit will be issued and will appear on your billing statement within a few days after received return.
Your packing slip/invoice will indicate where you need to send your return. In general, though, you may return merchandise to:
SLS3
Attn: Returns
3603 Palmas Court
Oceanside, CA 92056
Please be aware: NO RETURNS AND EXCHANGES ON DISCOUNTED ITEMS!
If you have any questions regarding your order, please feel free to contact us at: contact@slstri.com |
Exchanges
We're sorry if you have to return something to us because it is not the correct size.
You may return any regular priced item you have purchased directly from us for refund or replacement (new, tagged and bagged) within 30 days of the shipment date. Shipping and handling charges are non-refundable, and you are responsible for the shipping costs back to us.
All returns must be accompanied by the packing slip.
When you return an item, please send it to the address on the packing slip/invoice, and most importantly, please indicate the reason for the return - please indicate the size change clearly to expedite processing. You may want to insure your return; we cannot be responsible for lost or misdirected returns.
Your packing slip/invoice will indicate where you need to send your return. In general, though, you may return merchandise to:
SLS3
Attn: Exchanges
3603 Palmas Court
Oceanside, CA 92056
Please be aware: NO RETURNS AND EXCHANGES ON DISCOUNTED ITEMS!
If you have any questions regarding your order, please feel free to contact us at: contact@slstri.com |
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